Outage in CompanyCam
App freeze when zooming in on a photo
Resolved MinorIncident Report
Our app is freezing when zooming in on a photo. Potentially impacting 1% of users on iOS (v10.0.14). We are investigating.
If your app freezes, please restart the app (close, open it). Avoid zooming in on photos.
Components affected
CompanyCam Mobile AppTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 04/02/2026 04:05PM
Over-the-air updates are being applied successfully. Restart the app with a good network connection in order to receive the update if your app is freezing when zooming in on a photo.
MONITORING
14 days ago - at 04/02/2026 03:43PM
Over-the-air fix has been released. Restart the app with a good network connection in order to receive the update.
We are monitoring the situation to verify that the update is being applied successfully.
IDENTIFIED
14 days ago - at 04/02/2026 02:37PM
Root cause identified. The Team is testing a fix.
We are aiming to do an over-the-air update. Update will apply on application start.
INVESTIGATING
14 days ago - at 04/02/2026 02:28PM
Our app is freezing when zooming in on a photo. Potentially impacting 1% of users on iOS (v10.0.14). We are investigating.
If your app freezes, please restart the app (close, open it). Avoid zooming in on photos.
Latest CompanyCam outages
'Guest Access' feature unavailable for Pro and Premium Customers. 'Smart Groups' is unavailable for Elite Customers. - 13 days ago
Background work is delayed: Integrations sync is delayed - 14 days ago
Project Feed is showing an empty state on the mobile app - about 1 month ago
Issues loading the Project feed on the web - about 2 months ago
Users are not receiving email notifications - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
