Outage in CompanyCam
'Guest Access' feature unavailable for Pro and Premium Customers. 'Smart Groups' is unavailable for Elite Customers.
Resolved MinorIncident Report
'Guest Access' is currently being paywalled for Pro and Premium customers when it shouldn't be. Team is investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 04/04/2026 03:55AM
This incident has been resolved.
MONITORING
13 days ago - at 04/03/2026 10:07PM
Applying a second fix. Team continues to monitor the situation.
MONITORING
13 days ago - at 04/03/2026 08:40PM
Fix has been applied. Team is monitoring the situation.
IDENTIFIED
13 days ago - at 04/03/2026 08:07PM
'Smart Groups' is also affected.
Applying fix to restore proper access for both Smart Groups and Guest Access.
INVESTIGATING
13 days ago - at 04/03/2026 07:43PM
'Guest Access' is currently being paywalled for Pro and Premium customers when it shouldn't be. Team is investigating.
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