Outage in CompanyCam
Walkthrough notes aren't generating completed pages in the mobile app
Resolved MinorIncident Report
We are currently investigating an issue affecting walkthrough notes on mobile. Customers may experience notes that show a blank screen. We will provide updates here as we learn more.
Components affected
CompanyCam Mobile AppTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 08/14/2026 05:50PM
Walkthroughs are confirmed working correctly via a bugfix. Some users may need to restart their app if they aren't seeing Walkthroughs working at first.
INVESTIGATING
11 days ago - at 08/14/2026 04:19PM
We are currently investigating an issue affecting walkthrough notes on mobile. Customers may experience notes that show a blank screen. We will provide updates here as we learn more.
Latest CompanyCam outages
Users are reporting problems downloading photos on the Web app - about 6 hours ago
App Degradation - 29 days ago
We're seeing general app unresponsiveness, photos not uploading, and projects not loading on the project feed after creation - about 1 month ago
The mobile app is crashing for some Android users - about 1 month ago
Photo downloads on the web app are not working or taking too long to download - about 1 month ago
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