Outage in Confluence

Issue with Macro Returning Empty or with old Content After Edit

Resolved Minor
November 21, 2024 - Started about 19 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue where, after modifying a macro's content and saving the page, the macro shows as empty or old content. Performing a hard reload of the page will restore the macro's content.
Components affected
Confluence View Content
Latest Updates ( sorted recent to last )
RESOLVED about 18 hours ago - at 11/21/2024 05:54PM

We have identified the root cause of the issue and the problem is now resolved.

INVESTIGATING about 19 hours ago - at 11/21/2024 05:00PM

We have identified an issue where, after modifying a macro's content and saving the page, the macro shows as empty or old content. Performing a hard reload of the page will restore the macro's content.

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