Outage in Confluence

Static macro rendering is failing in Confluence Cloud

Resolved Major

March 12, 2026 - Started 2 days ago - Lasted about 13 hours
Official incident page

Incident Report

Summary AI Generated

Confluence Cloud users experienced errors when accessing certain Marketplace macros, receiving "Error rendering macro 'static-macro': Page loading failed" messages. The issue affected Marketplace Apps functionality and prevented users from properly viewing content with these macros. The problem was identified and resolved after 12.8 hours with a deployed fix, restoring normal service operations.

Confluence Cloud users may experience errors when accessing certain Marketplace macros. Affected customers are seeing the message Error rendering macro 'static-macro': Page loading failed. Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.

Components affected

Confluence Marketplace Apps

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 03/13/2026 12:26AM

On March 12, 2026, affected Confluence Cloud users may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.

IDENTIFIED 2 days ago - at 03/12/2026 01:38PM

Our team has identified the cause of this issue, and a fix is currently being deployed. We are monitoring the deployment, and we will provide another update within 2 hours, or sooner if needed.

INVESTIGATING 2 days ago - at 03/12/2026 01:38PM

Confluence Cloud users may experience errors when accessing certain Marketplace macros. Affected customers are seeing the message Error rendering macro 'static-macro': Page loading failed.

Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.

INVESTIGATING 2 days ago - at 03/12/2026 11:42AM

Confluence Cloud users may experience errors when accessing certain Marketplace macros. Affected customers are seeing the message Error rendering macro 'static-macro': Page loading failed.

Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.

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