Confluent Cloud experienced a 3.2-hour major incident in the GCP us-west1 region, during which Kafka clusters suffered elevated latency, request timeouts, and increased error rates. The root cause was traced to underlying GCP infrastructure issues in that region. The incident was fully mitigated on August 20, 2026, with Confluent confirming normal service performance restored via monitoring.
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The GCP issues in us-west1 region have been mitigated. Confluent services are no longer seeing any impact based on our monitoring.
We are seeing recovery of Confluent services and are continuing to monitor the situation. The next update will be posted within 1 hour.
We are investigating an incident affecting services in the GCP us-west1 region. Customers with Kafka clusters in this region may experience elevated latency, request timeouts, or increased error rates. Our engineering teams are actively working to restore normal performance.
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