Outage in Conga
Investigating Issue Impacting Conga Platform - EU region
Resolved MajorIncident Report
Summary AI Generated
A major login and authentication outage affected the Conga Platform across all EU region services for approximately 5 hours, preventing customers from accessing applications including Conga CLM, CPQ, Conga Sign, Conga Composer, and others. A fix was implemented and systems were monitored for stability before the incident was fully resolved with all affected services returning to normal operation.
We are currently investigating reports login issues affecting Conga Platform within the EU region.
Customers may experience login errors while accessing the conga platform application.
We will provide further updates as they are available.
Components affected
Conga Composer - EU Conga CPQ Catalog Service - EU Conga CLM - EU Conga Login & Authentication - EU Conga CPQ Config Service - EU Conga CPQ Pricing Service - EU Conga Batch - EU Conga CPQ Administration Service - EU Conga X-Author for Contracts - EU Conga Trigger - EU Conga CPQ Assets Service - EU Conga Merge Service - EU Conga CPQ Renewals Service - EU Conga Discovery AI - EU Conga Composer API - EU Conga CPQ Quote Service - EU Conga CPQ Order Service - EU Conga Sign - EUTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 10/12/2026 01:54PM
The issue impacting Conga Platform EU has been fully resolved and all affected systems have returned to normal operation.
MONITORING
2 days ago - at 10/12/2026 09:22AM
We are continuing to monitor for any further issues.
MONITORING
2 days ago - at 10/12/2026 09:20AM
A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved.
Users should see performance returning to normal.
INVESTIGATING
2 days ago - at 10/12/2026 09:00AM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 10/12/2026 08:57AM
We are currently investigating reports login issues affecting Conga Platform within the EU region.
Customers may experience login errors while accessing the conga platform application.
We will provide further updates as they are available.
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