Outage in VinSolutions

API Gateway Degradation

Resolved Major
March 10, 2021 - Started almost 5 years ago - Lasted 30 minutes
Official incident page

Incident Report

Mashery's service is currently degraded, which may affect Cox Automotive / Connect CRM API requests. You can obtain direct updates from Tibco here: https://status.cloud.tibco.com/incidents/bjzqyq4rvdmf.

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Latest Updates ( sorted recent to last )
RESOLVED almost 5 years ago - at 03/11/2021 12:58AM

Update from Tibco/Mashery (https://status.cloud.tibco.com/incidents/bjzqyq4rvdmf)

"Based on the available information at this time, we believe that the degradation has been addressed and we are seeing recovery. All Mashery service components are in good health. Mashery team is currently monitoring the situation. We are committed to providing you follow-up updates through Status page as soon as we have more information."

Based on the above information, as well as verification that API requests are being fulfilled properly, we are closing this incident.

IDENTIFIED almost 5 years ago - at 03/11/2021 12:28AM

Mashery's service is currently degraded, which may affect Cox Automotive / Connect CRM API requests. You can obtain direct updates from Tibco here: https://status.cloud.tibco.com/incidents/bjzqyq4rvdmf.

Latest VinSolutions outages

Intermittent DNS Issues may affect API Requests - over 4 years ago
Call Details API: long processing time and timeouts (HTTP 504) - about 5 years ago
Call Details API: Degraded Performance/Longer Response Times - about 5 years ago
Call Details API - about 5 years ago
Vehicle Inventory: errors with some queries - over 5 years ago

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