Outage in ConnectWise

Investigating - Automate Control Centers affected by Third Wall certificate expiration

Resolved Minor
December 19, 2023 - Started almost 2 years ago - Lasted about 18 hours

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Outage Details

We are experiencing an issue where Third Wall certificate errors are affecting Automate Windows Control Center log ons. We are working with Third Wall to resolve these issues.

A workaround can be found here:
https://connectwise20.lightning.force.com/lightning/r/Knowledge__kav/ka04v000000lNnQAAU/view
Components affected
ConnectWise Automate
Latest Updates ( sorted recent to last )
almost 2 years ago - at 12/19/2023 08:03PM

We are experiencing an issue where Third Wall certificate errors are affecting Automate Windows Control Center log ons. We are working with Third Wall to resolve these issues.

A workaround can be found here:
https://connectwise20.lightning.force.com/lightning/r/Knowledge__kav/ka04v000000lNnQAAU/view

almost 2 years ago - at 12/19/2023 08:41PM

The reports of a Third wall certification error affecting Windows Control Center have been identified, and a fix is being implemented.

Workaround: https://connectwise20.lightning.force.com/lightning/r/Knowledge__kav/ka04v000000lNnQAAU/view

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