Outage in ConnectWise

Investigating - Automate Control Centers affected by Third Wall certificate expiration

Resolved Minor
December 19, 2023 - Started almost 2 years ago - Lasted about 18 hours

Incident Report

We are experiencing an issue where Third Wall certificate errors are affecting Automate Windows Control Center log ons. We are working with Third Wall to resolve these issues.

A workaround can be found here:
https://connectwise20.lightning.force.com/lightning/r/Knowledge__kav/ka04v000000lNnQAAU/view
Components affected
ConnectWise Automate

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Latest Updates ( sorted recent to last )
almost 2 years ago - at 12/19/2023 08:03PM

We are experiencing an issue where Third Wall certificate errors are affecting Automate Windows Control Center log ons. We are working with Third Wall to resolve these issues.

A workaround can be found here:
https://connectwise20.lightning.force.com/lightning/r/Knowledge__kav/ka04v000000lNnQAAU/view

almost 2 years ago - at 12/19/2023 08:41PM

The reports of a Third wall certification error affecting Windows Control Center have been identified, and a fix is being implemented.

Workaround: https://connectwise20.lightning.force.com/lightning/r/Knowledge__kav/ka04v000000lNnQAAU/view

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