Outage in ConnectWise

Investigating - Automate Linux Agents going offline

Resolved Minor

February 06, 2025 - Started about 1 year ago - Lasted 5 days

Incident Report

We are currently investigating reports of Automate Linux agents going offline after upgrading to 2025.2. We will follow up with more information soon.

Components affected

ConnectWise Automate

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

about 1 year ago - at 02/05/2025 04:10PM

We are currently investigating reports of Automate Linux agents going offline after upgrading to 2025.2. We will follow up with more information soon.

about 1 year ago - at 02/05/2025 06:06PM

We have identified the issue and currently working on a fix.

about 1 year ago - at 02/06/2025 08:49PM

We are actively investigating reports of Linux agents failing to check into Automate instances. Our findings indicate that this issue affects Linux agents running glibc 2.33 or earlier. While we work on a solution, our support team is available to provide workarounds.

about 1 year ago - at 02/10/2025 08:58PM

The reports of Linux Agents going offline has been identified and we will be implementing a fix this evening (EST) to all cloud hosted partners.

Latest ConnectWise outages

Investigating - SIEM and MDR Reporting - 3 days ago

Investigating - UserDocs 502 Error - 3 days ago

Investigating - slow load times for CW SIEM Threats - 5 days ago

Investigating - Proofpoint Integration with CW SIEM Classic - 8 days ago

Investigating - ScreenConnect Service Outage - 10 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook