Outage in ConnectWise

Automate Windows Control Center SSO Authentication

Resolved Minor
May 25, 2025 - Started 5 months ago - Lasted about 2 hours

Incident Report

We are researching a reported issue with Automate partners attempting to authenticate the Automate Windows Control Center via ConnectWise SSO failing. As a work around partners can either authenticate in the Windows Control Center with a local account or log into the Automate Web Control Center, while we work to resolve this issue.
Components affected
ConnectWise Automate

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Latest Updates ( sorted recent to last )
5 months ago - at 05/26/2025 02:07AM

We are researching a reported issue with Automate partners attempting to authenticate the Automate Windows Control Center via ConnectWise SSO failing. As a work around partners can either authenticate in the Windows Control Center with a local account or log into the Automate Web Control Center, while we work to resolve this issue.

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