ConnectWise CPQ experienced Order Porter notification delays in the Eastern US region for 17.4 hours. The root cause was identified and the team worked to restore Order Porter functionality and normal notification delivery. The incident affected ConnectWise CPQ (formerly Sell) users in the East US region who experienced delayed notifications from the Order Porter system.
We are currently investigating reports of Order Porter notification delays on CPQ for our East US region. We will follow up with more information soon.
We have identified the root cause, working to get Order Porter enabled and notifications working as expected again.
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