Outage in ConnectWise
Investigating - Asio platform Agent - Offline Agents
Resolved Minor
April 13, 2026 - Started about 13 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
ConnectWise experienced agent connectivity issues affecting the Asio platform, which caused agents to appear offline. The incident impacted ConnectWise RMM™ and the Asio (ITS Portal) components for approximately 2.1 hours. The service was investigating the connectivity problems at the time of the last update.
We are currently investigating reports of Agent connectivity issues for the ConnectWise Asio platform agent. We will follow up with more information soon.
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Latest Updates ( sorted recent to last )
about 13 hours ago - at 04/13/2026 09:58PM
We are currently investigating reports of Agent connectivity issues for the ConnectWise Asio platform agent. We will follow up with more information soon.
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