Outage in ConnectWise
Investigating - ASIO Last log-in and Restart details not visible
Resolved Minor
May 19, 2026 - Started about 13 hours ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
ConnectWise experienced an issue where last logged-in user and last restart details were not visible to ASIO platform partners on the ITS Portal. The incident affected the Asio (ITS Portal) component and lasted 5.3 hours while the team investigated the visibility problem.
We are investigating reports of last logged-in user and last restart details not being visible to ASIO platform partners.
Components affected
ConnectWise Asio (ITS Portal)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 13 hours ago - at 05/19/2026 03:36PM
We are investigating reports of last logged-in user and last restart details not being visible to ASIO platform partners.
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