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Outage in ConnectWise

Delay in installing RMM components on the newly deployed endpoint

Resolved Minor
June 11, 2026 - Started 3 days ago - Lasted about 5 hours

Incident Report

Summary AI Generated

ConnectWise RMM experienced delays in installing agent components on newly deployed endpoints for 4.6 hours. The issue affected the RMM agent installation process, causing processing delays after new agent deployment. The service team applied a fix to resolve the installation delays and continued monitoring the situation.

We are currently investigating reports of delay in agent installation for RMM. We will follow up with more information soon.
Components affected
ConnectWise RMM™

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Latest Updates ( sorted recent to last )
3 days ago - at 06/11/2026 05:17AM

We are currently investigating reports of delay in agent installation for RMM. We will follow up with more information soon.

3 days ago - at 06/11/2026 05:40AM

We have applied the necessary fix for the delay in processing the agent component post new agent installation. We are monitoring the situation and will update accordingly.

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