**ConnectWise RMM Automation Incident Summary** ConnectWise RMM experienced a minor incident lasting approximately 2.7 hours in which automation executions on endpoints were taking longer than expected, degrading RMM functionality for some users. The issue was identified and a fix was implemented within roughly 10 minutes of the initial report. ConnectWise confirmed the fix and moved to monitoring to verify resolution.
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We are aware of an issue where the automation executions on endpoints is taking longer than expected impacting RMM functionality for some users and are actively working to implement a solution. We will provide updates as more information becomes available.
A fix has been implemented and we are monitoring the results.
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