Outage in ConnectWise
Identified - CPQ Error
Resolved Major
July 23, 2026 - Started 3 days ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
**ConnectWise CPQ experienced a major outage lasting approximately 4.6 hours due to network infrastructure issues in the Western US region.** The problem was detected through automated monitoring after a spike in service request failures, with the root cause traced to ConnectWise's infrastructure provider. The provider actively worked to resolve the network issues, with updates communicated as the investigation progressed.
We identified this issue via our automated service monitoring after identifying an increase in service request failures in the region.
We are aware of this issue and are actively investigating the factors and impact. We will provide additional information as it becomes available.
We are aware of this issue and are actively investigating the factors and impact. We will provide additional information as it becomes available.
Components affected
ConnectWise CPQ™ (formerly Sell)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
3 days ago - at 07/23/2026 04:07PM
We identified this issue via our automated service monitoring after identifying an increase in service request failures in the region.
We are aware of this issue and are actively investigating the factors and impact. We will provide additional information as it becomes available.
3 days ago - at 07/23/2026 05:17PM
Our provider has identified issues with Network Infrastructure in Western US region. They are actively working to resolve the issue.
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