Outage in ConnectWise
PSA Asset Sync
Resolved Major
August 27, 2026 - Started 6 days ago
- Lasted 1 day
Incident Report
Summary AI Generated
**ConnectWise PSA Asset Sync Incident Summary** A major incident lasting approximately 41.6 hours caused delays syncing assets from the ConnectWise Platform to ConnectWise PSA, affecting both ConnectWise PSA (formerly Manage) and the Asio ITS Portal. The root cause was identified, and a fix was rolled out to all impacted partners with an estimated 12-hour completion window. As a workaround during the outage, partners could manually trigger a resync via the PSA Integration in the ConnectWise Platform.
We have received reports of delays syncing assets from ConnectWise Platform to ConnectWise PSA. Our teams have successfully identified the root cause of the issue and are currently rolling out a fix to all impacted partners. We estimate the full rollout to all partners to be completed within 12 hours. We will provide further guidance once that process is complete.
As a workaround, affected partners can manually initiate a resync from the PSA Integration in the ConnectWise Platform.
As a workaround, affected partners can manually initiate a resync from the PSA Integration in the ConnectWise Platform.
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Latest Updates ( sorted recent to last )
6 days ago - at 08/27/2026 03:54PM
We have received reports of delays syncing assets from ConnectWise Platform to ConnectWise PSA. Our teams have successfully identified the root cause of the issue and are currently rolling out a fix to all impacted partners. We estimate the full rollout to all partners to be completed within 12 hours. We will provide further guidance once that process is complete.
As a workaround, affected partners can manually initiate a resync from the PSA Integration in the ConnectWise Platform.
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