ConnectWise experienced an issue affecting NAS device backups that lasted approximately 23 hours. Engineers identified the root cause and implemented a fix, followed by close monitoring to confirm resolution. The incident posed a risk to backup protection for NAS devices during the affected period.
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We are aware of an issue that is impacting backups for NAS devices. We understand the importance of reliable backup protection and are actively investigating the cause. We will share updates as soon as additional information is available.
We have identified the issue and are working to implement a solution. We will share updates as soon as additional information is available.
Engineering has implemented a fix and we are closely monitoring. We will continue to provide updates as they come available.
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