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Outage in ConnectWise

Delay in Platform Ticketing to PSA

Resolved Minor
October 05, 2026 - Started 7 days ago - Lasted about 4 hours

Incident Report

Summary AI Generated

**ConnectWise PSA – Ticket Sync Delay (North America)** ConnectWise experienced a 3.7-hour minor incident where ticket synchronization between the Platform ticketing system and ConnectWise PSA was delayed for North American partners. The affected component was ConnectWise PSA (formerly Manage). The issue was investigated and resolved within the incident window.

We are actively investigating reports of delays in syncing Tickets to and from Platform ticketing to PSA for North American partners.

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7 days ago - at 10/05/2026 03:19PM

We are actively investigating reports of delays in syncing Tickets to and from Platform ticketing to PSA for North American partners.

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