Outage in Connex
Customer Delivery SMS Text Signature Option Disabled
Resolved MinorIncident Report
Customer Delivery SMS Text Signature Option Disabled: For security reasons, we have disabled the option to send a delivery ticket via SMS Text message. Users will no longer be able to select that option when generating the delivery ticket for signature. Timeline for turning SMS Text option back on is unknown at this time. Please use the other delivery signature options: Connex Signature, Email Signature, Paper Signature
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/19/2025 02:08PM
Please check your email as it contains important instructions on the SMS text feature in customer deliveries.
INVESTIGATING
12 months ago - at 05/09/2025 07:28PM
Customer Delivery SMS Text Signature Option Disabled: For security reasons, we have disabled the option to send a delivery ticket via SMS Text message. Users will no longer be able to select that option when generating the delivery ticket for signature. Timeline for turning SMS Text option back on is unknown at this time. Please use the other delivery signature options: Connex Signature, Email Signature, Paper Signature
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