Outage in Connex
Partial Service Disruption: Text/Email Services
Minor
July 27, 2026 - Started about 5 hours ago
Official incident page
Official incident page
Incident Report
1. Due to our external service provider for SMS Texting, signing Customer Deliveries via Text is not working.
Please use other methods for customer delivery signature capture.
2. Emailing documents from Connex may not be received by customers. Please use alternative workarounds during this time.
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IDENTIFIED
about 5 hours ago - at 07/27/2026 01:20PM
1. Due to our external service provider for SMS Texting, signing Customer Deliveries via Text is not working.
Please use other methods for customer delivery signature capture.
2. Emailing documents from Connex may not be received by customers. Please use alternative workarounds during this time.
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