Outage in Constant Contact

Payment collection issue

Resolved Minor
May 12, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

The third party service we use to collect payments is experiencing issues. As a result some customers are having trouble completing payment and updating credit card information in their account. We are working with our service provider to fix this as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/12/2023 04:47PM

This incident has been resolved.

INVESTIGATING over 2 years ago - at 05/12/2023 04:35PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 05/12/2023 04:00PM

The third party service we use to collect payments is experiencing issues. As a result some customers are having trouble completing payment and updating credit card information in their account. We are working with our service provider to fix this as soon as possible.

Latest Constant Contact outages

Issues Viewing Reporting - 30 days ago
Constant Contact Community - about 1 month ago

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