Outage in Constant Contact

v3 API requests and portal returning errors

Resolved Major
November 21, 2023 - Started about 2 years ago - Lasted about 16 hours
Official incident page

Incident Report

We are experiencing an issue which is causing most requests made via our V3 API to result in a '500 Internal Server Error' response. Additionally, most attempts to access the 'My Applications' page within the V3 Developer Portal are also resulting in an error ("You've encountered an error! Sorry about that. Please try again in a few minutes.").

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/22/2023 03:27PM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 11/21/2023 11:04PM

We are experiencing an issue which is causing most requests made via our V3 API to result in a '500 Internal Server Error' response. Additionally, most attempts to access the 'My Applications' page within the V3 Developer Portal are also resulting in an error ("You've encountered an error! Sorry about that. Please try again in a few minutes.").

Latest Constant Contact outages

Delays in test email delivery - about 1 month ago
Login Issues - about 2 months ago
SMS login issues - about 2 months ago
Issues with our website - 2 months ago
Product Navigation Issues - 2 months ago

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