Outage in Constant Contact

v3 API requests and portal returning errors

Resolved Major
February 07, 2024 - Started almost 2 years ago - Lasted about 20 hours
Official incident page

Incident Report

We are experiencing an issue which is causing most requests made via our V3 API to result in a '500 Internal Server Error' response. Additionally, most attempts to access the 'My Applications' page within the V3 Developer Portal are also resulting in an error ("You've encountered an error! Sorry about that. Please try again in a few minutes.").

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/08/2024 12:07PM

This incident has been resolved.

INVESTIGATING almost 2 years ago - at 02/07/2024 03:41PM

We are experiencing an issue which is causing most requests made via our V3 API to result in a '500 Internal Server Error' response. Additionally, most attempts to access the 'My Applications' page within the V3 Developer Portal are also resulting in an error ("You've encountered an error! Sorry about that. Please try again in a few minutes.").

Latest Constant Contact outages

Delays in test email delivery - about 1 month ago
Login Issues - about 2 months ago
SMS login issues - about 2 months ago
Issues with our website - 2 months ago
Product Navigation Issues - 2 months ago

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