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Outage in Constant Contact

SMS login issues

Resolved Minor

November 12, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

Incident Report

Some customers using SMS as their authentication method to log in to Constant Contact accounts may encounter difficulties in receiving the SMS notification. While the investigation into this issue is ongoing, you can opt for push notification as an alternative authentication method to access your account.

Components affected

Constant Contact Login

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/12/2025 10:17PM

This incident has been resolved.

MONITORING 3 months ago - at 11/12/2025 08:59PM

An update has been made, and we will continue to monitor the issue.

INVESTIGATING 3 months ago - at 11/12/2025 08:54PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 11/12/2025 08:35PM

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