Outage in Constant Contact
Delays with Segments and Automation Path Starts
Resolved MinorIncident Report
Summary AI Generated
Constant Contact experienced a 24.5-hour incident in which customers faced delays with contact updates in both new and existing Segments, as well as delays with contacts entering Automation Path campaigns. The issue affected the Email Automation and Segments components. The incident was resolved on July 25, 2026, with both Segments and Automation Path campaigns confirmed to be functioning as expected.
Customers may experience delays with updates contacts a part of new and existing Segments. Customers may also experience delays with contacts starting an Automation path campaign. We are actively investigating this issue. We apologize for any inconveniences and appreciate your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/25/2026 08:33PM
These delays have been resolved and both Segments and APB paths are working as expected.
INVESTIGATING
6 days ago - at 07/24/2026 08:04PM
Customers may experience delays with updates contacts a part of new and existing Segments. Customers may also experience delays with contacts starting an Automation path campaign. We are actively investigating this issue. We apologize for any inconveniences and appreciate your patience.
Latest Constant Contact outages
Login Issues - 13 days ago
Login Issues - 16 days ago
Delays in sending email - 23 days ago
Error when creating new campaigns - 29 days ago
Slowness when logging in and navigating within the account (6/23/2026) - about 1 month ago
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