Outage in Contentful

Increased errors/delays with Webhooks, App Actions and App Events

Resolved Major
June 13, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Some customers are experiencing errors and delays to Webhooks, App Actions and App Events, due to an upstream issue with a 3rd party provider.
Components affected
Contentful Webhooks
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/13/2023 09:32PM

This incident has been resolved.

MONITORING over 1 year ago - at 06/13/2023 08:54PM

We are seeing recovery across all impacted services. We will continue to monitor this issue.

IDENTIFIED over 1 year ago - at 06/13/2023 08:43PM

We are seeing some recovery of the Webhooks, App actions and App Events service.

IDENTIFIED over 1 year ago - at 06/13/2023 08:30PM

The Webhooks service is still experiencing an outage, related to the 3rd party provider issue. The following Contentful Marketplace apps are also effected by this event: GA4, Slack, JIRA, Shopify, Netlify, Smartling, Typeform, AI Image Tagging

IDENTIFIED over 1 year ago - at 06/13/2023 07:58PM

Some customers are experiencing errors and delays to Webhooks, App Actions and App Events, due to an upstream issue with a 3rd party provider.

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