Outage in Contentful

"Duplicate key" errors when attempting to update Content

Resolved Minor
April 23, 2025 - Started 1 day ago - Lasted about 3 hours
Official incident page

Need to monitor Contentful outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Contentful, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue which was introduced in the past week where a small subset of customer requests are receiving the following error: "duplicate key value violates unique constraint "draft_entries_fts_space_id_entry_id_locale_unique": duplicate key value violates unique constraint "draft_entries_fts_space_id_entry_id_locale_unique". We have narrowed down the root cause and are working on a fix for the issue.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 04/23/2025 01:31PM

This incident has been resolved.

MONITORING 1 day ago - at 04/23/2025 01:25PM

We have deployed a fix for this issue and are monitoring the results. Customer should no longer be experiencing these types of "duplicate key" errors.

IDENTIFIED 1 day ago - at 04/23/2025 10:45AM

We have identified an issue which was introduced in the past week where a small subset of customer requests are receiving the following error:
"duplicate key value violates unique constraint "draft_entries_fts_space_id_entry_id_locale_unique": duplicate key value violates unique constraint "draft_entries_fts_space_id_entry_id_locale_unique".
We have narrowed down the root cause and are working on a fix for the issue.

Latest Contentful outages

Issues with Personalization Management API - 7 days ago
Issues with GraphQL Schema registry - 14 days ago
Customers not receiving Contentful Emails - 30 days ago
Delivery and Management APIs affected for some free-tier customers - about 1 month ago
Customers experiencing issues with webhooks - about 1 month ago

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3963 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook