Outage in Contentful
Issues with the Contentful Web App
Resolved MajorIncident Report
We have identified an issue with viewing assets in our web application, and are currently investigating the issue. Users may be seeing an error 'Sorry, we couldn't load your content'.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/17/2025 01:12PM
We have monitored the fix and confirmed that the issue has been resolved.
MONITORING
11 months ago - at 06/17/2025 12:50PM
We have put a mitigation in place and users should now be able to browse assets via the Web App again. We will continue to monitor the situation.
INVESTIGATING
11 months ago - at 06/17/2025 12:43PM
We have identified that this issue may also be affecting calls to fetch assets from the Content Management API (CMA).
INVESTIGATING
11 months ago - at 06/17/2025 12:40PM
We have identified an issue with viewing assets in our web application, and are currently investigating the issue. Users may be seeing an error 'Sorry, we couldn't load your content'.
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