Outage in Contentful
Issues with the Contentful Web App
Resolved Major
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Outage Details
We have identified an issue with viewing assets in our web application, and are currently investigating the issue. Users may be seeing an error 'Sorry, we couldn't load your content'.
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/17/2025 01:12PM
We have monitored the fix and confirmed that the issue has been resolved.
MONITORING
3 days ago - at 06/17/2025 12:50PM
We have put a mitigation in place and users should now be able to browse assets via the Web App again. We will continue to monitor the situation.
INVESTIGATING
3 days ago - at 06/17/2025 12:43PM
We have identified that this issue may also be affecting calls to fetch assets from the Content Management API (CMA).
INVESTIGATING
3 days ago - at 06/17/2025 12:40PM
We have identified an issue with viewing assets in our web application, and are currently investigating the issue. Users may be seeing an error 'Sorry, we couldn't load your content'.
Latest Contentful outages
Latency and increased error rates across all APIs for some customers - about 19 hours ago
Webhooks are Delayed for Some Customers - 4 days ago
Errors with Contentful Funtions - 8 days ago
Issues with SSO Login - 9 days ago
Degraded Web App Asset Uploader - 24 days ago
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