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Outage in Contentful

Issues with the Management API

Resolved Minor
September 26, 2025 - Started 7 months ago - Lasted about 1 hour
Official incident page

Incident Report

Our Management API is currently operating in degraded mode; this API also powers our Web App and therefore the Web App is also operating in degraded mode. Some customers may be experiencing elevated response times. We are investigating the issue.
Components affected
Contentful Content Management API

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/26/2025 11:41AM

The issue has now been resolved.

MONITORING 7 months ago - at 09/26/2025 11:27AM

We have identified the cause of the errors and the Content Management API is back operating as normal. We will continue to monitoring the situation.

INVESTIGATING 7 months ago - at 09/26/2025 11:19AM

We are continuing to investigate the cause of the error spike on the Contentful Management API.

INVESTIGATING 7 months ago - at 09/26/2025 10:43AM

Our Management API is currently operating in degraded mode; this API also powers our Web App and therefore the Web App is also operating in degraded mode. Some customers may be experiencing elevated response times. We are investigating the issue.

Latest Contentful outages

Customer's content not surfacing in the Contentful web app - 3 days ago
Some web app components inaccesible - 8 days ago
Customers unable to access Organisation settings - 16 days ago
SSO login errors - 28 days ago
Optimization hub not rendering - about 1 month ago

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