Outage in Contentful

Old CMA Tokens incorrectly invalidated

Resolved Minor
November 05, 2025 - Started 21 days ago - Lasted about 1 hour
Official incident page

Incident Report

Our team has identified that a recent backfill task caused tokens created over five years ago to become invalid. We are working on a fix and will continue to monitor the situation.
Components affected
Contentful Content Management API

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 11/05/2025 10:25AM

This issue is now resolved.

MONITORING 21 days ago - at 11/05/2025 10:05AM

We have put a fix in place for this issue and API tokens should no longer return a 401 Unauthorized error

INVESTIGATING 21 days ago - at 11/05/2025 09:04AM

Our team has identified that a recent backfill task caused tokens created over five years ago to become invalid.
We are working on a fix and will continue to monitor the situation.

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Increased CMA errors and latency - 13 days ago
[EU] Increased latency on the content management API - 13 days ago

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