Outage in Contentful
Presence indicator failing in Web App
Resolved MajorIncident Report
Our Web App is currently operating in degraded mode with presence indicator not receiving data on users working with the entry. We are investigating the issue.
Components affected
Contentful Web AppTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/21/2025 01:18PM
After monitoring the fix, we can confirm the issue is now fixed for all users.
MONITORING
5 months ago - at 11/21/2025 01:13PM
We have deployed a fix and customers should now be able to see the presence indicator again.
IDENTIFIED
5 months ago - at 11/21/2025 12:22PM
We have identified the issue and are working to deploy a fix.
INVESTIGATING
5 months ago - at 11/21/2025 12:04PM
Our Web App is currently operating in degraded mode with presence indicator not receiving data on users working with the entry. We are investigating the issue.
Latest Contentful outages
Customers experiencing issues with Workflows - 9 days ago
500 errors on Contentful APIs - 9 days ago
Some web app components inaccesible - 25 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
