Outage in Contentful

CMA Usage reporting and Audit Logs missing fields

Resolved Minor
December 02, 2025 - Started 4 days ago - Lasted about 18 hours
Official incident page

Incident Report

We've identified an issue affecting CMA API call usage reporting and Audit Logs since Nov 14, where certain fields are missing and data may be incomplete. As a result, some Audit Log events may be absent, and the CMA usage reports displayed in the web app may not accurately reflect actual usage. We are currently investigating and will provide updates as soon as we understand the full impact.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/03/2025 09:03AM

Audit Logs have returned to their normal state and are fully operational again.

MONITORING 4 days ago - at 12/02/2025 05:04PM

We've fixed the missing fields for Audit Logs and are now monitoring to ensure normal functionality is restored.

INVESTIGATING 4 days ago - at 12/02/2025 03:45PM

The root cause has been identified, and a fix is in progress. At this stage, it appears that usage reporting is unaffected.

INVESTIGATING 4 days ago - at 12/02/2025 03:12PM

We've identified an issue affecting CMA API call usage reporting and Audit Logs since Nov 14, where certain fields are missing and data may be incomplete. As a result, some Audit Log events may be absent, and the CMA usage reports displayed in the web app may not accurately reflect actual usage. We are currently investigating and will provide updates as soon as we understand the full impact.

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