Outage in Contentful
CMA Usage reporting and Audit Logs missing fields
Resolved MinorIncident Report
We've identified an issue affecting CMA API call usage reporting and Audit Logs since Nov 14, where certain fields are missing and data may be incomplete. As a result, some Audit Log events may be absent, and the CMA usage reports displayed in the web app may not accurately reflect actual usage. We are currently investigating and will provide updates as soon as we understand the full impact.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 12/03/2025 09:03AM
Audit Logs have returned to their normal state and are fully operational again.
MONITORING
2 months ago - at 12/02/2025 05:04PM
We've fixed the missing fields for Audit Logs and are now monitoring to ensure normal functionality is restored.
INVESTIGATING
2 months ago - at 12/02/2025 03:45PM
The root cause has been identified, and a fix is in progress. At this stage, it appears that usage reporting is unaffected.
INVESTIGATING
2 months ago - at 12/02/2025 03:12PM
We've identified an issue affecting CMA API call usage reporting and Audit Logs since Nov 14, where certain fields are missing and data may be incomplete. As a result, some Audit Log events may be absent, and the CMA usage reports displayed in the web app may not accurately reflect actual usage. We are currently investigating and will provide updates as soon as we understand the full impact.
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