Outage in ControlUp

VDI and DaaS, and Reports not loading.

Resolved Minor

February 17, 2025 - Started 3 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating an issue with VDI & DaaS reports not loading. This is not affecting all customers, please log a request with the support team should you be affected by this issue Many thanks

Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/17/2025 01:57PM

This incident has been resolved.

MONITORING 3 months ago - at 02/17/2025 11:20AM

A fix has been implemented and we are monitoring the results.

Many thanks

IDENTIFIED 3 months ago - at 02/17/2025 09:41AM

We are currently investigating an issue with VDI & DaaS reports not loading.

This is not affecting all customers, please log a request with the support team should you be affected by this issue

Many thanks

Latest ControlUp outages

Degraded performance - Secure DX - 26 days ago

Access issues to backend resources - about 1 month ago

Delayed Report generation - about 2 months ago

DEX Platform Access Issues - about 2 months ago

Partial Service disruption - Synthetic Monitoring - about 2 months ago

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