Outage in ControlUp

Degraded performance - Secure DX

Resolved Minor
April 07, 2025 - Started 26 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are actively investigating an issue impacting performance on some Secure DX tenants. We will provide updates as we learn more.
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 04/07/2025 07:12PM

This incident has been resolved, and performance has returned to normal.

MONITORING 26 days ago - at 04/07/2025 05:58PM

A fix has been tested and is being rolled out across all tenants. We are monitoring the results as performance returns to normal.

IDENTIFIED 26 days ago - at 04/07/2025 03:19PM

The issue has been identified, and we are working on a plan to deploy a fix ASAP. Thank you for your patience.

INVESTIGATING 26 days ago - at 04/07/2025 02:21PM

We are actively investigating an issue impacting performance on some Secure DX tenants. We will provide updates as we learn more.

Latest ControlUp outages

Delayed Report generation - about 2 months ago
DEX Platform Access Issues - about 2 months ago

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