Outage in ControlUp

DEX login performance issue

Resolved Major
May 27, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating performance issues causing logins to fail on the DEX platform. Another update will be provide when we learn more.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/27/2025 04:15PM

This incident has been resolved, and operations are back to normal. Thank you for your patience.

MONITORING 1 day ago - at 05/27/2025 02:46PM

The issue has been identified, and we are monitoring the results as the service stabilizes. Logins are returning to normal.

INVESTIGATING 1 day ago - at 05/27/2025 02:25PM

We are currently investigating performance issues causing logins to fail on the DEX platform. Another update will be provide when we learn more.

Latest ControlUp outages

Degraded performance - Secure DX - about 2 months ago
Delayed Report generation - 2 months ago

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