Outage in ControlUp
Tenant stability issue
Resolved MajorIncident Report
Summary AI Generated
ControlUp experienced a tenant stability issue that caused some users to encounter access problems with several static pages in the DEX platform. The incident lasted 2.3 hours, during which the engineering team identified the root cause and implemented a fix. All services returned to normal operation after a monitoring period to ensure stability.
We are currently investigating a stability issue that may cause some users to encounter access issues to several static pages in the DEX platform. More information will be shared as we learn more.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/05/2026 12:31AM
This incident is resolved, and all services have returned to normal.
MONITORING
about 2 months ago - at 03/04/2026 10:57PM
The fix has been implemented, and we are monitoring the results as all services return to normal operation.
IDENTIFIED
about 2 months ago - at 03/04/2026 10:37PM
The issue has been identified. A fix is being worked on and will be implemented as soon as possible.
INVESTIGATING
about 2 months ago - at 03/04/2026 10:14PM
We are currently investigating a stability issue that may cause some users to encounter access issues to several static pages in the DEX platform. More information will be shared as we learn more.
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