Outage in ControlUp
Audit Logs in VDI and Desktop unavailable
Resolved MinorIncident Report
Summary AI Generated
ControlUp experienced an outage affecting audit logs in VDI and Desktop applications in the US region for 12.4 hours. The issue was caused by a Microsoft outage that prevented users from accessing audit log functionality. The service was restored after mitigation efforts were implemented and monitored to ensure full recovery.
We are currently investigating an issue with Audit logs in the VDI and Desktop applications in the US region only.
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Latest Updates ( sorted recent to last )
RESOLVED
about 23 hours ago - at 06/09/2026 10:21PM
This incident has been resolved
MONITORING
1 day ago - at 06/09/2026 08:32PM
Mitigation efforts have been implemented in the US Region, which have allowed services to begin to recover. We are monitoring the situation and will provide one final update once all services have been confirmed back to normal operation.
IDENTIFIED
1 day ago - at 06/09/2026 09:57AM
The issue has been identified. This is caused by a Microsoft outage.
INVESTIGATING
1 day ago - at 06/09/2026 09:56AM
We are currently investigating an issue with Audit logs in the VDI and Desktop applications in the US region only.
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