Outage in ControlUp
Desktops Tenant - US Partial Outage
Resolved MinorIncident Report
Summary AI Generated
A partial outage affecting ControlUp Desktops tenants in the US region caused performance and availability issues for some organizations over approximately 4 hours. The incident was triggered by underlying Microsoft Azure infrastructure performance problems that impacted dependent services across the region. A fix was implemented and the incident was fully resolved after monitoring confirmed a return to normal operation.
Some organizations in the US region may experience performance and availability issues with their ControlUp Desktops tenants and other areas that depend on these resources. Microsoft Azure support alerted us to performance issues a short time ago, and we confirmed several impacts across the region. They are actively working on restoring access and will share updates with us as they progress. We will provide updates here as we continue to monitor the situation and react accordingly to restore the impacted areas.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 08/02/2026 09:23PM
This incident has been resolved.
MONITORING
6 days ago - at 08/02/2026 08:04PM
A fix has been implemented, and we are monitoring the results as performance returns to normal. We will close this incident after verifying that everything is back to normal operation.
IDENTIFIED
6 days ago - at 08/02/2026 06:41PM
The issue has been identified and a fix is being implemented
INVESTIGATING
6 days ago - at 08/02/2026 05:34PM
Some organizations in the US region may experience performance and availability issues with their ControlUp Desktops tenants and other areas that depend on these resources. Microsoft Azure support alerted us to performance issues a short time ago, and we confirmed several impacts across the region. They are actively working on restoring access and will share updates with us as they progress. We will provide updates here as we continue to monitor the situation and react accordingly to restore the impacted areas.
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