Outage in ControlUp
Tenant Unavailable Error
Resolved MinorIncident Report
We are currently experiencing an issue with certain organizations being unable to access their tenants through DEX. This is related to the critical hot fix that was deployed a short time ago. The fix is taking longer to deploy to all organizations, but access will be restored shortly. Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/26/2026 06:07PM
This incident has been closed, and all tenants are back to operational status.
MONITORING
3 months ago - at 01/26/2026 05:00PM
We are currently experiencing an issue with certain organizations being unable to access their tenants through DEX. This is related to the critical hot fix that was deployed a short time ago. The fix is taking longer to deploy to all organizations, but access will be restored shortly. Thank you for your patience.
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