Outage in ControlUp
Streaming data delays for some US customers
Resolved MinorIncident Report
Summary AI Generated
ControlUp experienced streaming data delays affecting some US customers for approximately 10.9 hours. The issue prevented affected customers from accessing recent streaming data during the incident and subsequent maintenance window. The problem was resolved through a permanent fix deployed during a scheduled 2-hour maintenance window, with data gradually filling back in after the successful deployment.
We have identified an issue causing streaming data delays for some US customers. The root cause has been identified, and a permanent fix will be applied during a maintenance window to start at approximately 2 am EST/11 pm PST and lasting for approximately 2 hours. During the deployment, affected customers will notice that recent streaming data will not be available. Data will fill back in over time once the fix has been successfully deployed.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/11/2026 10:47AM
This incident has been resolved.
MONITORING
about 1 month ago - at 06/11/2026 08:15AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 06/10/2026 11:54PM
We have identified an issue causing streaming data delays for some US customers. The root cause has been identified, and a permanent fix will be applied during a maintenance window to start at approximately 2 am EST/11 pm PST and lasting for approximately 2 hours. During the deployment, affected customers will notice that recent streaming data will not be available. Data will fill back in over time once the fix has been successfully deployed.
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