Outage in ControlUp
DEX Access Issue
Resolved MajorIncident Report
Summary AI Generated
ControlUp experienced a major incident where users were unable to log into the DEX platform for approximately 2 hours. The issue was identified and a fix was implemented, with the service returning to normal operation after monitoring confirmed the resolution.
We are currently investigating an issue causing issues logging into the DEX platform. We will provide updates as soon as we learn more.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/13/2026 08:15PM
This incident has been resolved, and all services are back to normal operation.
MONITORING
about 2 months ago - at 03/13/2026 07:41PM
A fix has been implemented, and we are monitoring the results. We will mark the issue resolved once confirmed.
IDENTIFIED
about 2 months ago - at 03/13/2026 07:08PM
The issue has been identified, and a fix is being implemented. Another update will be provided once a fix is in place.
INVESTIGATING
about 2 months ago - at 03/13/2026 06:19PM
We are currently investigating an issue causing issues logging into the DEX platform. We will provide updates as soon as we learn more.
Latest ControlUp outages
Regional Service Disruption – Ireland - 4 days ago
DEX Database Issue - Intermittent connectivity - 14 days ago
VDI platform availability issues - 20 days ago
Tenant stability issue - 2 months ago
Synthetic Monitoring Web Console Temporarily Unavailable - 3 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
