Outage in ControlUp
DEX Access Issue
Resolved MajorIncident Report
Summary AI Generated
ControlUp experienced a major incident where users were unable to log into the DEX platform for approximately 2 hours. The issue was identified and a fix was implemented, with the service returning to normal operation after monitoring confirmed the resolution.
We are currently investigating an issue causing issues logging into the DEX platform. We will provide updates as soon as we learn more.
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 03/13/2026 08:15PM
This incident has been resolved, and all services are back to normal operation.
MONITORING
16 days ago - at 03/13/2026 07:41PM
A fix has been implemented, and we are monitoring the results. We will mark the issue resolved once confirmed.
IDENTIFIED
16 days ago - at 03/13/2026 07:08PM
The issue has been identified, and a fix is being implemented. Another update will be provided once a fix is in place.
INVESTIGATING
16 days ago - at 03/13/2026 06:19PM
We are currently investigating an issue causing issues logging into the DEX platform. We will provide updates as soon as we learn more.
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