Outage in ControlUp
SMS Two Factor Authentication Issue
Resolved Minor
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Outage Details
We are currently investigating a new issue impacting the delivery of SMS codes for Two-Factor authentication on the DEX platform. We will provide updates as we learn more.
Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 05/13/2025 07:30PM
We have restored functionality to the SMS Code delivery services, validated against all our regions, and are marking the issue resolved.
IDENTIFIED
16 days ago - at 05/13/2025 02:47PM
The issue has been identified, and we are currently working on restoring functionality to the SMS code delivery services. Another update will be provided once we have a clear ETA for the resolution.
INVESTIGATING
16 days ago - at 05/13/2025 01:45PM
We are currently investigating a new issue impacting the delivery of SMS codes for Two-Factor authentication on the DEX platform. We will provide updates as we learn more.
Latest ControlUp outages
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Degraded performance - Secure DX - about 2 months ago
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Delayed Report generation - 2 months ago
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