Outage in ConvertKit

Elevated Email Sending Errors

Resolved Minor
June 30, 2024 - Started 6 months ago - Lasted about 10 hours
Official incident page

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Outage Details

We're experiencing an elevated level of email sending errors and are currently looking into the issue.
Components affected
ConvertKit Email sending
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/01/2024 05:55AM

This incident has been resolved and email sending is back to normal.

MONITORING 6 months ago - at 07/01/2024 05:16AM

Our third-party provider has implemented a fix, and we are monitoring this issue.

IDENTIFIED 6 months ago - at 07/01/2024 02:08AM

Email sending continues to be affected by elevated error rates. Our third party service provider is working towards a resolution.

IDENTIFIED 6 months ago - at 07/01/2024 01:08AM

Email sending continues to be affected by elevated error rates. Our third party service provider is working towards a resolution.

IDENTIFIED 6 months ago - at 07/01/2024 12:02AM

Our third-party service provider is continuing to work towards a resolution.

IDENTIFIED 6 months ago - at 06/30/2024 11:03PM

Our third-party service provider is continuing to work towards a resolution.

IDENTIFIED 6 months ago - at 06/30/2024 10:03PM

Our investigation has determined that the issue stems from a disruption with one of our third-party service providers. We are continuing to work with our third-party service provider to resolve the issue.

IDENTIFIED 6 months ago - at 06/30/2024 09:03PM

Our investigation has determined that the issue stems from a disruption with one of our third-party service providers. We will update with more information as it becomes available.

INVESTIGATING 6 months ago - at 06/30/2024 08:17PM

We're experiencing an elevated level of email sending errors and are currently looking into the issue.

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