Outage in Convertr

Intermittent DNS resolution

Resolved Minor

March 19, 2026 - Started 27 days ago - Lasted about 1 hour
Official incident page

Incident Report

We're investigating an issue with some client platforms DNS failing to connect. We're investigating as a priority and will update shortly.

Components affected

Convertr Dashboard Convertr Background Jobs Convertr White Papers Convertr Connected Apps Convertr Authentication Convertr Logs and Auditing Convertr v4 API Convertr Lead Processing Convertr Lead Imports Convertr Landing Pages & Forms Convertr Publisher API

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Latest Updates ( sorted recent to last )

RESOLVED 27 days ago - at 03/19/2026 07:20PM

Thank you for your patience while we investigated and resolved this issue.
A small number of customer domains were impacted by a change to our DNS service. During this time, some users may have experienced DNS errors when accessing the Convertr dashboard, or noticed delays in lead processing.

These issues have now been fully resolved, and services are operating normally.

We apologise for any inconvenience caused.

MONITORING 27 days ago - at 03/19/2026 07:00PM

We've resolved the issue and will continue monitoring. We will provide a further update shortly.

INVESTIGATING 27 days ago - at 03/19/2026 06:40PM

We're investigating an issue with some client platforms DNS failing to connect. We're investigating as a priority and will update shortly.

Latest Convertr outages

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Major Outage - almost 3 years ago

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