Outage in Conveyor

Errors on Hosted Trust Centers

Resolved Major

April 02, 2026 - Started 14 days ago - Lasted about 3 hours
Official incident page

Incident Report

Unfortunately this error has recurred with 502 errors on hosted Trust Centers. We are investigating with high priority.

Components affected

Conveyor Hosted Trust Centers

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 04/02/2026 05:29PM

This incident has been fully resolved. We have confirmed that DNS errors affecting Hosted Trust Centers are no longer occurring and the service is operating normally. We will continue to monitor to ensure ongoing stability. We apologize for any disruption this caused.

IDENTIFIED 14 days ago - at 04/02/2026 04:35PM

We have identified a potential fix to resolve these errors and are working on releasing it.

INVESTIGATING 14 days ago - at 04/02/2026 04:29PM

We are still seeing sporadic errors on Hosted Trust. Due to this, we are re-opening the investigation stage. We are working with our platform provider to zero in on the specific cause and determine next steps from there.

MONITORING 14 days ago - at 04/02/2026 03:03PM

The errors that recurred have now resolved and we continue to monitor the situation with Trust Centers up as expected.

INVESTIGATING 14 days ago - at 04/02/2026 03:01PM

Unfortunately this error has recurred with 502 errors on hosted Trust Centers. We are investigating with high priority.

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