Outage in Conviva
DPI Historical Data gap
Resolved Minor
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Outage Details
Dear valued customers,
We are aware of the data gaps in DPI for historical data and want to assure you that the team is actively working on backfilling the missing data. Please note that real-time data is not affected, and AI alerts continue to function as expected. We appreciate your patience as we work to resolve this and will keep you informed once the data has been fully restored. Thank you for your understanding.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 07/23/2025 08:18PM
This incident has been resolved.
IDENTIFIED
about 1 month ago - at 07/23/2025 02:15PM
The issue has been fixed and Pulse is working as expected.
IDENTIFIED
about 1 month ago - at 07/23/2025 02:14PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 1 month ago - at 07/23/2025 10:40AM
Dear valued customers,
Our Engineering team is actively working on the repair job to backfill the data gaps in DPI for historical data.
We appreciate your patience as we continue with this activity and will keep you informed once the data has been fully restored. Thank you.
INVESTIGATING
about 1 month ago - at 07/23/2025 10:13AM
We are aware of the data gaps in DPI for historical data and would like to inform that the team is actively working on backfilling. We appreciate your patience as we work to resolve this and will keep you informed once the data has been fully restored. Thank you
MONITORING
about 1 month ago - at 07/22/2025 07:01PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 07/22/2025 01:59PM
Dear valued customers,
We are aware of the data gaps in DPI for historical data and want to assure you that the team is actively working on backfilling the missing data. Please note that real-time data is not affected, and AI alerts continue to function as expected. We appreciate your patience as we work to resolve this and will keep you informed once the data has been fully restored. Thank you for your understanding.
Latest Conviva outages
DPI Data Gap - 20 days ago
Historical - about 1 month ago
Historical - about 2 months ago
Conviva - Incident Awareness Notification - 2 months ago
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