Outage in Copper

Investigating: 500 application error

Resolved Major
January 25, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We’re currently experiencing a 500 application error. Our team is working to identify the root cause and implement a solution. All users across our web app, mobile app and Chrome extension may be impacted. Thank you for your patience as we work to fix this issue as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/25/2023 02:40PM

This incident has been resolved.

MONITORING almost 2 years ago - at 01/25/2023 01:22PM

The 500 application error we were experiencing has been resolved. We are monitoring closely for the next several hours.

INVESTIGATING almost 2 years ago - at 01/25/2023 12:35PM

We’re currently experiencing a 500 application error. Our team is working to identify the root cause and implement a solution. All users across our web app, mobile app and Chrome extension may be impacted.

Thank you for your patience as we work to fix this issue as quickly as possible.

Latest Copper outages

Intermittent Connectivity Issue - about 2 months ago
Copper.com website Issues - 5 months ago
Delayed Webhooks - 6 months ago

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