Outage in Copper

Copper Reports might be missing some data

Resolved Minor
March 19, 2025 - Started about 1 month ago - Lasted about 8 hours
Official incident page

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Outage Details

Our upstream data warehouse provider is having an issue due to which some customers might be seeing last few hours of data missing in their latest reports. Once the issue is resolved by our provider, we will reload updated data for all customers.
Components affected
Copper Reporting Analytics
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/20/2025 03:06AM

We have reloaded the data for affected customers. The reports should refresh according to normal scheduled timeline from now on.

IDENTIFIED about 1 month ago - at 03/19/2025 09:10PM

Issue has been resolved by our data warehouse provider on their end. We will reload the data for effected customers in the next several hours

INVESTIGATING about 1 month ago - at 03/19/2025 07:26PM

Our upstream data warehouse provider is having an issue due to which some customers might be seeing last few hours of data missing in their latest reports. Once the issue is resolved by our provider, we will reload updated data for all customers.

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